Our return policy enables you to return items within 30 days. If 30 days have passed by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For swimwear, when trying on an item, make sure you wear underwear for hygiene reasons.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately. Sale items cannot be refunded. Sale items may be returned for store credit at the store's discretion.
We only replace items if they are defective or damaged. If you need to exchange it for the same item but in a different size, send us an email at firstname.lastname@example.org in the first instance.
To return your product within the European Union, you should mail your product to:
The Black & White Building
4 Rivington Street
London EC2A 3AY
If you are located within the United States, contact us for a return adddress.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over £50/$75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.